Thank you for reaching out to us for assistance.
Our business model necessitates a high degree of performance from our present and potential partners. Your information is shared with our business partners so that we can best offer you with quotations, installations, legal certificates, and regular maintenance, if and when needed. We’re here to provide you with prompt, effective service and help that is solely focused on your inquiry.
Please notify us by email at email@example.com if you decide you do not want our services.
1. Information that we collect and store
We only collect, save, and use information that we believe is essential to provide the best possible service to all of our members. You are welcome to visit our website without supplying us with any personally identifiable information.
Customers seeking a Service Provider must supply us with information such as their name, contact information, and a brief description of their requirements. We want further information from business partners, such as their website, email, phone number, WhatsApp preference trade, specific abilities, working preferences, and other anecdotal biographical information, as well as payment information. This information is kept on a secure server. Our business partners are validated using stringent performance criteria in order to provide you with the best possible service.
We also keep track of all Project review information, including all descriptions and performance ratings.
We may monitor or record your interactions with our business partners, including future business partners, for quality control and training purposes.
In addition to the information mentioned above, we utilize Google Analytics third-party tracking software to track your usage of our websites and sub-branded websites so that we can improve the usability and functioning of our websites and sub-websites. This software allows us to keep track of your keystrokes, mouse movements, and clicks, among other things. Although no sensitive information fields (such as credit card numbers) are recorded, you have the option to opt out of the software’s use.
2. How we use this information
We verify the authenticity of the information you give and remind you of your responsibility to supply accurate information to us as outlined in our separate policies as you continue to use the service.
We may contact you through email or telephone on your desired service and levels of satisfaction, or any other subject that we consider relevant to your use of our service, using the contact information you supply.
We make available the contact information provided by our business partners so that homeowners can make contact with them, as well as potential business partners. We collect the contact details of the homeowner in question, share them with our business partners and sometimes potential business partners, and create a flow of contact between homeowners and business partners on our network before allowing them access to the contact details of any business partners we use or may use. This information is gathered so that we can analyze the job’s status and quality, as well as gather a prospective review for use on or in our network for credibility.
All users of the website can read the ratings and comments that homeowners and our business partners have made about prior projects.
To resolve disputes, provide customer support, troubleshoot problems, and enforce our user agreements and rules, we may utilize any information we gather about you, including any information we may have gained via your use of our service.
We may be required by law to release your personal information, or in response to a valid, legally compliant request from law enforcement or a governmental entity. We may also share aggregated demographic and profile data with our commercial and marketing partners (in which neither you nor any other individual is identified).
3. Security measures
We have implemented suitable physical, electronic, and managerial systems to prevent unauthorized access, maintain the accuracy of our data, and ensure the right use and security of Your Information.
A specialized firewall protects our server, and we follow stringent internal procedures when it comes to accessing personal information. We cannot, however, ensure the security of any information or data sent across public or third-party networks.
Cookies may be used to identify repeat visitors to our website/s. We keep your information private by simply maintaining a unique ID number and a token string that is only used by this website. Cookies do not save personal information like your name or phone number. You can disable cookies in your browser, but this may prevent you from using certain features of the Service.
5. Retention of your information
We keep your information on file so that we can provide you with recurring services based on your needs and the services you request. As indicated at the outset of this policy, you may request that your information be removed by sending an email to firstname.lastname@example.org.
6. Access to information
If you want to know what information we have about you, please contact us. Before supplying you with any requested information, we may request evidence of identity, and we reserve the right to refuse to disclose information if identity is not verified. This website will be updated with any modifications to this policy.
Please contact us if you have any more comments or concerns about our User Agreements; we’re happy to help.